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This privacy notice explains how we use any personal information we collect about you.
What information do we collect about you and why?
MCBI collects and uses personal data on the basis that it is in its legitimate interests to do so, for example to keep records of transactions and to provide a service to its clients.
From our clients: We collect information via our account application process and throughout our relationship with you in order to comply with regulation and for the purpose of providing services to you. The provision of your personal data is required in order for us to provide services to you, however the provision of information for marketing purposes is voluntary.
How long do we keep this information?
If you are not a client of ours, we will keep your information for a year after we last heard from you. If you ask us to remove you from our marketing list, we may keep your personal details on an “opted-out” list in order to ensure that we do not market to you again.
If you are or were a MCBI client, we keep most of your information for 7 years after closure of your account.
Who do we share your information with?
We will not lend or sell your information to third parties
Your personal information may need to be shared with our service providers, which may involve transferring it to countries outside the European Economic Area (EEA). Where we do so, we will ensure that we do this in accordance with current data protection legislation by only transferring your data to jurisdictions in respect of which there is a European Commission adequacy decision or, where this is not the case, by using model clauses which have been approved by the European Commission.
Marketing
If you agree, we may send you information about our products and services by email which may be of interest to you. Where it is in our legitimate interests, we may send you information about our products and services by post. If you have consented to receive marketing, you may still opt out at a later date. We may also use your name and address to send you invitations to events.
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us using the information at the end of this notice.
Your rights
You have certain rights in respect of the data we hold relating to you. Details of these rights can also be found on the Information Commissioner’s website. You are entitled to a copy of the information we hold about you in a portable format or otherwise, to request rectification, erasure, or restriction of processing of the information we hold about you, and to object to processing or to automated decision making. Please note that the application of these rights vary according to the legal basis used to process your data. In certain circumstances we are required to retain copies of information we hold about you by other regulations. In this instance we will not be able to erase or modify the data.
In order to exercise these rights or if you have any concerns about our use of your personal information, please contact us.
We will endeavour to keep your information accurate. However if at any time after giving us this information it becomes out of date, then we ask you to notify us directly and we shall remove or amend the information within a reasonable time frame and in accordance with legislative requirements.
Security
Internet communication, which includes email, is not secure. We cannot accept any responsibility for unauthorised access by a third party or for the loss, theft or modification of data while it is being sent to us by email. For security purposes we may monitor emails received or issued by us.
Changes to Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last updated in March 2019. We reserve the right to update this privacy notice at any time and we will advise you when we make any substantial update to it.
How to contact us
If you have any questions about our privacy notice or the information we hold about you please contact us at info@mcbiinteriors.co.uk or by post at the address below:
MCBI, 40 York Rise, London NW5 1 SB
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